Communication (Collins Business Secrets)
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86 printed pages
- Publication year
- 2010
Impressions
- Alena Kaffashared an impression5 years ago
Must read для всех, кто хочет, чтобы на работе всегда была классная коммуникация ☺️
- Anna Avdeevashared an impression7 years ago
💡Learnt A LotКнига для тех, кто изучает и постоянно совершенствует навыки делового общения. Кратко о техниках и ошибках.
- nbaigozhashared an impression5 years ago
👎Give This a Miss
Quotes
- Anastasiia Kostiukhas quoted4 years ago
client. Most people think they listen, but, if you watch them closely, they are really simply working out what they are going to say as soon as they get an opportunity in the conversation.
Lots of people listen with their ‘mouths’ rather than their ears. They are not really listening at all. They are simply looking for a chance to speak so they can take control of the conversation – this is called selective listening - npanteleevahas quoted4 years ago
What do I want out of this interaction? What would be a win for me?”
“What about the other person or people? What are they likely to want? What would be a win for them?” - npanteleevahas quoted4 years agoHere are some of the words that you can use:
new, proven, results, safe, free, best, improved, unique, value, save
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