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Harvard Business Review

Performance Reviews (HBR 20-Minute Manager Series)

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  • Ana Gonzálezhas quoted5 years ago
    The easiest achievements to evaluate are those that are quantitative, such as numbers of products shipped, new accounts closed, or reports written.
  • Ana Gonzálezhas quoted5 years ago
    If you’re missing some of these items, you may need to improvise. For example, if your employee’s job description is out of date, create a new one.
  • Ana Gonzálezhas quoted5 years ago
    Ask several peers, direct reports, and internal and external customers to provide input, rather than a few people from one category, or just one person from each category.
  • Ana Gonzálezhas quoted5 years ago
    • Diversify your pool of respondents.
  • Ana Gonzálezhas quoted5 years ago
    • Make your criteria clear.
  • Ana Gonzálezhas quoted5 years ago
    • Clarify your purpose.
  • Ana Gonzálezhas quoted5 years ago
    It should be a constructive process, not a punitive one.
  • Ana Gonzálezhas quoted5 years ago
    The self-appraisal should address questions such as:
    • What are your most important accomplishments and achievements since your last review? Has the past year been better or worse for you than previous years in this position?
    • Have you achieved the goals set during your previous review?
    • Have you surpassed any of your goals? Which ones? What helped you meet or exceed them?
    • Are you struggling with any of your goals? Which ones? What’s hindering you from achieving them (poor direction, inadequate resources, lack of training)?
    • What do you like most and least about your job?
    • What do you hope to achieve in the upcoming year?
    • What can your manager or your organization do to better help you succeed?
  • Ana Gonzálezhas quoted5 years ago
    As the performance review date approaches, requesting observations from the employee will also be helpful. Ask your employee to submit a self-appraisal in advance of your review session, explaining that you’ll use it to take her point of view into account during your evaluation.
  • Ana Gonzálezhas quoted5 years ago
    Request an employee self-appraisal
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