Quotes
interactivity and immersion
pandemic, most customers still find the human touch appealing. E‐commerce was only approximately 15 percent of total retail sales in the United States in 2022, according to the US
Department of Commerce. Euromonitor estimates that e‐commerce
penetration is much larger—and the highest globally—in China but still below 30 percent.
penetration is much larger—and the highest globally—in China but still below 30 percent.
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