Jarrod McGrath

The Digital Workforce

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Many businesses are being challenged by the convergence of technologies,
such as artificial intelligence (AI), robotics and the internet of things (IoT).
In The Digital Workforce, Jarrod shares a 5-step methodology that you can
implement in your business to embrace the new world of digital workforce
management (WFM). Smarter workforce management can positively impact
profitability, employee experience, customer experience, compliance, brand
stickiness, organisational maturity and overall business maturity.

JARROD MCGRATH is one of a handful of visionary WFM leaders who can
articulate the strategic value of WFM within a business from the executive
level through to the operational coalface. Jarrod is the founder and CEO of
Smart WFM, a boutique consultancy dedicated to empowering the workforce
now and into the future.
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243 printed pages
Original publication
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