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Des Traynor,John Collins,Intercom

Intercom on Product Management

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Intercom on Product Management takes the best product posts from Intercom’s award winning blog, Inside Intercom, and collects them together in actionable lessons for product managers. It’s not the definitive book on product management, but we think it’s a damn good place to start.
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73 printed pages
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Impressions

  • Nick Samoylovshared an impression8 years ago
    👍Worth reading

    Awesome book. I think it's the best book for me this year. Really clever notices and advices. Intercom rocks!

  • Евгений Серёгинshared an impression4 years ago
    👍Worth reading
    💡Learnt A Lot
    🎯Worthwhile

  • Mardan Altynbekovshared an impression5 years ago
    👍Worth reading
    🎯Worthwhile

Quotes

  • Dmitry Orlovhas quoted7 years ago
    Building a great product isn’t about creating tons of tactically useful features which are tangentially related. It’s about delivering a cohesive product within well defined parameters.
  • Dmitry Orlovhas quoted7 years ago
    We’ve tried this feature with a small group and engagement is off the charts.” Often this approach suffers from selective data analysis. Products are complex systems. What appears to be an increase in engagement is really just pushing numbers around from place to place
  • Nick Samoylovhas quoted8 years ago
    There’s no right way to prioritize a roadmap, but there are plenty of wrong ones. If there are opportunities in existing product areas, and your roadmap ignores them in favour of new features, then you’ll soon be that jack-of-all-jobs product.

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