Monica Wofford

Make Difficult People Disappear

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Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior.
This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis.
Wofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.
This book is currently unavailable
186 printed pages

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Quotes

    Mark Onghas quoted3 years ago
    Our gift choices are more often about us then they are about the person for whom we’re buying that gift, and the same is true of our communication effort with respect to the CORE attributes and our natural tendencies.”
    Mark Onghas quoted3 years ago
    you merely want to remind yourself of what motivates the other person the most and then strategize a bit before you have the conversation
    Mark Onghas quoted3 years ago
    Again, it is a behavior, usually brought on by stress, not a way of being for you or those other people. You all manage to work together beautifully until there’s a major challenge or change or stressful event; and now that you understand some of the behaviors and some of the triggers, it would serve you well to look at how someone is behaving differently, yes?”

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