InHumana: An American Healthcare Story tells how an only child was conscripted into a war with a soulless monstrosity that repeatedly tried to throw his widowed mom's life away with the surreptitious aid of unregulated artificial intelligence.
Months after a stroke and two seizures robbed author Jeremy White's mom of use of her right side, a federal judge ruled her the victor of their war against Humana for wrongfully denying critically needed care. Their battle, which involved multiple hearings and appeals, is one that fewer than 10 percent of denied Medicare Advantage Plan members like her bother fighting, despite a 90 percent success rate for appeals. A Pulitzer-nominated investigation and two class-action lawsuits would eventually demystify Humana's wanton gaslighting by revealing the shocking truth behind their inhumane decisions.
InHumana is a timely examination of the medical-industrial complex from the belly of the beast that explores what it means to be human and eviscerates the farce of corporate personhood. White's genuine humor buoys heavy topics and hard-learned lessons about a nebulous appeals process. His epilogue—which addresses "Deny," "Defend," and "Depose—was prompted by a surge of interest in InHumana following the assassination of UnitedHealthcare CEO Brian Thompson.
