William Ury

Getting Past No

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180 printed pages
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Quotes

  • aadityasphas quoted4 years ago
    Everybody who gets involved begins to think of the draft as their own.
  • aadityasphas quoted4 years ago
    It is easier to get your boss to change her position if you say “Building on your idea, what if we…?” Or “I got this idea from something you said at the meeting the other day….” Or “As a follow-up to our discussion this morning, it occurred to me that…” Show the other side how your proposal stems from or relates to one of their ideas.
  • aadityasphas quoted4 years ago
    Building a golden bridge means making it easier for the other side to surmount the four common obstacles to agreement. It means actively involving them in devising a solution so that it becomes their idea, not just yours. It means satisfying their unmet interests. It means helping them save face; and it means making the process of negotiation as easy as possible.
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